Privacy Policy

1. Introduction

Welcome to Kalabar (operating under kalabar.in). We celebrate the rich heritage of Indian craftsmanship by delivering handpicked sarees, dupattas, and artisanal creations directly to your home.

Your trust is paramount to us. This Privacy Policy details how Kalabar collects, uses, discloses, and safeguards your personal data when you visit our website, register an account, make purchases, or interact with our services. By accessing or using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide a seamless, secure, and personalized shopping experience. The types of data we collect include:

3. How We Use Your Information

We utilize your personal information strictly for legitimate business purposes, including:

• Processing, packaging, and shipping your orders and pre-bookings.
• Sending order confirmations, tracking details, invoice receipts, and delivery notifications.
• Providing responsive customer support and addressing inquiries or feedback.
• Maintaining and protecting user accounts and wishlist preferences.
• Improving our product catalog, website performance, design, and user navigation.
• Preventing fraudulent transactions, unauthorized access, and security breaches.
• Complying with statutory tax, legal, and regulatory requirements in India.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only with trusted service partners required to fulfill your orders and operate our business:

• Logistics & Courier Partners: Delivery carriers (e.g., India Post, BlueDart, Delhivery) to ship products to your address.
• Payment Processors: Secure payment gateways to process transactions, refunds, and fraud prevention checks.
• Technical Infrastructure: Hosting providers, cloud databases, and IT analytics partners that maintain website uptime and security.
• Legal Obligations: If required by Indian law, court order, or government authority to protect rights, property, or safety.

5. Cookies & Tracking Technologies

Kalabar uses cookies and browser local storage to enhance your shopping experience:

• Essential Cookies: Required to keep you signed in, remember cart items, and enable core site navigation.
• Performance & Analytics: Help us measure visitor traffic, popular saree collections, and page loading speeds.
• Preference Storage: Remember your active filter preferences and wishlist selections across sessions.

You can modify your web browser settings to block or notify you about cookies. Note that disabling essential cookies may affect cart and account functionality on Kalabar.in.

6. Data Security & Storage

We implement robust physical, technical, and administrative safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure:

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as mandated by tax and commercial regulations in India.

7. Your Rights & Choices

You have full control over your personal data:

• Access & Edit: Update your address, contact number, or account details via your Account Dashboard.
• Marketing Preferences: Unsubscribe from promotional updates or newsletters at any time by clicking the unsubscribe link in emails or contacting us.
• Data Erasure: Request the deletion of your account and personal records by emailing support at kalabar54@gmail.com (subject to pending order processing and legal recordkeeping).

8. Third-Party Services

Our website may contain links to social media platforms (such as Instagram or Facebook) or payment gateways. This Privacy Policy applies strictly to Kalabar.in. We encourage you to review the privacy policies of external sites before sharing information with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operational, legal, or regulatory requirements. Any modifications will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.